What We Collect and Why We Use It
When you create an account, we collect your name, contact details and the payment method you choose — whether that is your Touch 'n Go eWallet ID, a Boost account reference or a GrabPay-linked number. We use this to process your deposits, verify withdrawals and keep
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your account secure. Alongside account data, we log device type, IP address and session activity so we can detect unusual access and protect your wallet balance. We do not sell your data to third parties. Where we share information — for example, with payment processors to
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clear a DuitNow or FPX transaction — we share only what is needed to complete that specific action. Data retained after account closure is kept only as long as required by applicable rules in the jurisdiction where the service is available, and is then deleted or
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anonymised. Your use of this platform is subject to local law, and access is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.